Mixcder FAQ - Headphones Frequently Asked Question How to buy headphones

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1. Why do we have the Super User Program?
In Mixcder, we believe that everyone is an inherent designer. The Super User Program's creation aims to let more consumers participate in our product's design, R&D, and sell in all sections, so that they can define their products and service, as we believe that consumers are the best designers. Super User Program encourages those consumer electronics enthusiasts, who have professional evaluation experience, to provide us a professional evaluation before we launch a new product, so that we can get enough feedback from the market before promotion and make further improvement.
2. What are the Super User Program Benefits?
When we launch a new product, users who participate in Super User Program are allowed to apply for a new use for free, but one user up to apply for 10 new products every year, as the number of products to our application users is limited. The first to apply will have the opportunity to get free use of the new product in advance. Application and evaluation are voluntary, we do not force each user to accept or evaluate our products. Meanwhile, if users are willing to help us do some surveys, each year they can get a certain number of coupons or discount codes. Every year the users who participate in our program more actively will also have the chance to get our carefully prepared special gifts.
3. Who is eligible to apply?
All the programs are not open to the public. Applicants are selected based on several criteria, including their history and helpfulness of reviews on e-commerce shopping platforms, social media, tech blog, and other professional media. 1. Location: Applicants must reside in one of the following countries: the United States, the United Kingdom, Germany, Japan, Canada, Italy, Spain. 2. You must have Amazon/eBay/Ali-express/Wish online account with a history of purchasing consumer electronics. Mixcder maintains full right to judge and determine an applicant’s acceptance into Super User/Extra Warranty program.
4. What are the Program responsibilities?
Users who participate in the program should provide detailed, honest and unbiased information especially in product evaluation. At the same time, user must reply the communication in time. If not, please make relevant notices in advance. Otherwise, delayed feedback may impact eligibility to apply for Mixcder products or enroll in future activity. Meanwhile, users participating in the program are expected to help us complete some surveys and improve our products and service. If there is any problem in programs’ participation or communication, please don’t hesitate to contact our service group at promotion@mixcder.com.
5. How can I join the program?
Please complete and submit the application form. You will receive notification of the outcome within two working days. Before you participate in any program, please read all items of our programs. About Mixcder's Super User program, specific terms may be changed; it will be explained and defined by Mixcder.